Return Policy

At Armour Femme, we have a 14-day return policy. This means you have 14 days from the date you receive your item to request a return.

Eligibility for Returns
To qualify for a return, items must be in their original condition, unworn and unused, with tags attached, and in the original packaging. A receipt or proof of purchase is also required.

To begin a return, please reach out to us at info@armourfemme.com. For any questions about returns, feel free to contact us at the same email.

Damaged or Incorrect Items
We ask that you inspect your items upon arrival and let us know immediately if there are any issues with the order—such as damage, defects, or receiving the wrong item—so that we can assess the situation and resolve it promptly.

Non-Returnable Items
Due to hygiene reasons, we cannot accept returns or exchanges on pierced earrings unless the item is defective or unfit for use. Additionally, sale items and gift cards are not eligible for returns.

Exchanges
The best way to ensure you receive the item you want is to return the original item and place a new order once your return has been accepted.

European Union 14-Day Cooling-Off Period
If your item was shipped to an EU address, you are entitled to a 14-day period in which you may cancel or return your order for any reason. Items must be returned in the original, unused condition, with tags and in their original packaging. Proof of purchase is also required.

Return Shipping Costs
All clients are responsible for the return shipping fees unless the item is defective. We will refund the original shipping cost for returns made within the cooling-off period.

Refunds
Once we receive and inspect your returned item, we will inform you whether your refund has been approved. If approved, a refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund.

If it has been more than 15 business days since your return was approved and you have not received your refund, please contact us at info@armourfemme.com.